Cultural competence for public managers [electronic resource] : managing diversity in today's world / Espiridion Borrego, Richard Greggory Johnson III.

Cultural competence for public managers [electronic resource] : managing diversity in today's world / Espiridion Borrego, Richard Greggory Johnson III.

9781439828083 (electronic book)
9781439828076

Boca Raton, Florida : CRC Press, Taylor & Francis Group, 2011.

©2011

English

1 online resource (xix, 394 pages) : illustrations

HF5549.5.M5 .B67 2011eb

658.3008

"Our increasingly globalized society demands a higher level of sophistication when working cross-culturally and internationally in local, state, and federal governments; tribal corporations; and nonprofit organizations. Cultural Competence for Public Managers offers guidance on how to become a leader in developing cultural competence in your organization. It provides a conceptual foundation and successful examples for developing cultural competence, including competencies for international collaborations. The authors clearly define terms and provide their own cultural competence model that will add significantly to the current field. They describe the rapidly changing worldwide demographics that are bringing new cultures into many countries and societies. They also examine the issues that culturally diverse landscapes create in the United States, Asia, Europe, Africa, and Latin America, highlighting the differences between assimilationist and the multicultural viewpoints. Drawing on a wide range of examples from universities; local, state, and federal governments; health care service providers; and nonprofit organizations, the book illustrates management practices that are then extended into the relevant cultural context. It also includes examples of cultural missteps and cultural competencies that have worked in practice. Written in an accessible format and style, the book provides practical and useful standards and performance measures, proven coaching and mentoring guides, as well as templates, checklists, exercises, and guidelines"--Provided by publisher.

Includes bibliographical references.

Access limited to authorized users.

Description based on print version record.

Online Access
Online Access

Online Resources > Ebooks
All Resources