@article{719169,
      note = {Includes index.},
      author = {Crookston, Robert Kent,},
      url = {http://library.usi.edu/record/719169},
      title = {Working with problem faculty a six-step guide for  department chairs / [electronic resource] :},
      publisher = {Jossey-Bass,},
      recid = {719169},
      pages = {viii, 226 p.},
      address = {San Francisco :},
      year = {2012},
}