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000721240 020__ $$z9781118930267
000721240 020__ $$a9781118930281$$q(electronic bk.)
000721240 020__ $$a9781118930298$$q(electronic bk.)
000721240 035__ $$a(MiAaPQ)EBC1693592
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000721240 035__ $$a(CaONFJC)MIL613393
000721240 035__ $$a(OCoLC)880531464
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000721240 050_4 $$aHF5415.335$$b.T744 2014
000721240 0820_ $$a658.812$$223
000721240 1001_ $$aTrefler, Alan,$$eauthor.
000721240 24510 $$aBuild for change :$$brevolutionizing customer engagement through continuous digital innovation /$$cAlan Trefler.
000721240 264_1 $$aHoboken, New Jersey :$$bWiley,$$c2014.
000721240 264_4 $$c©2014
000721240 300__ $$a1 online resource (191 pages)
000721240 336__ $$atext$$2rdacontent
000721240 337__ $$acomputer$$2rdamedia
000721240 338__ $$aonline resource$$2rdacarrier
000721240 500__ $$aIncludes index.
000721240 506__ $$aAccess limited to authorized users.
000721240 588__ $$aDescription based on online resource; title from PDF title page (ebrary, viewed July 16, 2014).
000721240 650_0 $$aConsumer satisfaction.
000721240 650_0 $$aCustomer services.
000721240 655_0 $$aElectronic books
000721240 77608 $$iPrint version:$$aTrefler, Alan.$$tBuild for change : revolutionizing customer engagement through continuous digital innovation.$$dHoboken, New Jersey : Wiley, c2014 $$z9781118930267
000721240 852__ $$bebk
000721240 85640 $$3ProQuest Ebook Central Academic Complete $$uhttps://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=1693592$$zOnline Access
000721240 909CO $$ooai:library.usi.edu:721240$$pGLOBAL_SET
000721240 980__ $$aBIB
000721240 980__ $$aEBOOK
000721240 982__ $$aEbook
000721240 983__ $$aOnline