TY - GEN T1 - Quality of experience engineering for customer added value services :from evaluation to monitoring / AU - Mellouk, Abdelhamid, AU - Cuadra-Sanchez, Antonio, CN - HF5415.5 ID - 721587 KW - Customer services KW - Customer services KW - Quality control KW - Total quality management SN - 9781118984345 TI - Quality of experience engineering for customer added value services :from evaluation to monitoring / LK - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=1734306 UR - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=1734306 ER -