Organizational trust [electronic resource] : measurement, impact, and the role of management accountants / Johannes Karl Mühl.

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Organizational trust [electronic resource] : measurement, impact, and the role of management accountants / Johannes Karl Mühl.

9783319040691 electronic book
3319040693 electronic book
9783319040684
3319040685

Cham ; New York : Springer, [2014]

English

1 online resource.

10.1007/978-3-319-04069-1 doi

HD58.9

658.4

Organizations consider trust as a pillar for successful operations in an increasingly global competitive environment. Some professionals go further and argue that in an economy trust is more important than natural resources. This book deals with ways to measure trust and its impact on organizational performance, as well as to understand the role of Management Accounting in creating trust. The author demonstrates that trust drives organizational performance, and reveals the key role of management accountants in facilitating the flow of trust between CEOs and line managers.

Includes bibliographical references.

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Description based on print version record.

Contributions to management science.

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