TY  - GEN
N2  - This book explores the factors that affect the efficiency and effectiveness of electronic government (e-Government) by analyzing two employment- service systems in Italy and Catalonia: the Borsa Lavoro Lombardia Portal (Lombardy Employment Services Portal) and the Servei d?Ocupaci ̤de Catalunya (Catalan Employment Services Portal). The evaluation methodology used in the case studies and the related set of technical, social, and economic indicators are clearly described. The technological and organizational features of the systems of the two systems are then compared and their impacts assessed. In addition, the extent to which each system has been a driver of employment within its region and country is evaluated in relation to the impact of the industrial and commercial background. Readers will gain a deeper understanding of the main factors that might influence the effectiveness of e-Government and appreciate how the use of information and communication technology (ICT) may appear to improve the execution of government functions yet not achieve a true increase in effectiveness.
DO  - 10.1007/978-3-319-02030-3
DO  - doi
AB  - This book explores the factors that affect the efficiency and effectiveness of electronic government (e-Government) by analyzing two employment- service systems in Italy and Catalonia: the Borsa Lavoro Lombardia Portal (Lombardy Employment Services Portal) and the Servei d?Ocupaci ̤de Catalunya (Catalan Employment Services Portal). The evaluation methodology used in the case studies and the related set of technical, social, and economic indicators are clearly described. The technological and organizational features of the systems of the two systems are then compared and their impacts assessed. In addition, the extent to which each system has been a driver of employment within its region and country is evaluated in relation to the impact of the industrial and commercial background. Readers will gain a deeper understanding of the main factors that might influence the effectiveness of e-Government and appreciate how the use of information and communication technology (ICT) may appear to improve the execution of government functions yet not achieve a true increase in effectiveness.
T1  - E-government and employment servicesa case study in effectiveness /
AU  - Fugini, Mariagrazia,
AU  - Maggiolini, Piercarlo,
AU  - Salvadó i Vallés, Ramon,
CN  - HD5934
ID  - 722803
KW  - Employment agencies
KW  - Employment agencies
KW  - Internet in public administration
KW  - Internet in public administration
SN  - 9783319020303
SN  - 3319020307
TI  - E-government and employment servicesa case study in effectiveness /
LK  - https://univsouthin.idm.oclc.org/login?url=http://link.springer.com/10.1007/978-3-319-02030-3
UR  - https://univsouthin.idm.oclc.org/login?url=http://link.springer.com/10.1007/978-3-319-02030-3
ER  -