@article{723926,
      note = {"Dissertation Tampere University, Finland, 2013."},
      author = {Hyötyläinen, Tahvo,},
      url = {http://library.usi.edu/record/723926},
      title = {Steps to improved firm performance with business process  management adding business value with business process  management and its systems / [electronic resource] :},
      abstract = {​Business Process Management (BPM) has become a widely  adopted management approach, prompting significant  investments by private and public companies since 2000.  Since neither the concept of BPM nor the factors leading to  successful BPM initiatives are grounded in theory and also  lack empirical support, Tahvo Hyötyläinen explores what  business value BPM and BPM Systems can cause and how they  can bring about improved firm performance. The author's  main implication is to show how to enhance the probability  of success with BPM and its Systems. Hisresearch also adds  to the understanding on how to.},
      doi = {https://doi.org/10.1007/978-3-658-07470-8},
      recid = {723926},
      pages = {1 online resource (xvii, 220 pages) :},
}