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Table of Contents
Preface; Contents; Part I: Service Systems Research Perspectives; Chapter 1: Social Value: A℗ Service Science Perspective; 1 Introduction: Motivations and℗ Goals; 2 Overview: Social Value; 3 Background: Service Science; 3.1 Service Research History and℗ Community; 3.2 Service-Dominant Logic; 3.3 Service Science Foundational Concepts; 3.4 Service Science Foundational Premises (SS-FP); 3.5 Proposed Research Agenda for℗ a℗ Science of℗ Service; 3.6 Proposed Extensions to℗ the℗ Research Agenda; 4 Contribution: Bridging Framework; 5 Concluding Remarks: Future Directions
6 Appendix: Concepts Discipline, Researcher, etc.References; Chapter 2: Translational and℗ Trans-disciplinary Approach to℗ Service Systems; 1 Introduction; 1.1 Service Science as℗ SSME; 1.2 Service in℗ Service Science; 2 Translational Systems Sciences; 3 Service Systems Science; 3.1 Service Systems Theories and℗ Models; 3.2 Service Systems Methodologies and℗ Practice; 3.3 Service Systems Science and℗ Service Science; 3.4 Service Systems Science: Research Map and℗ Domains; 3.4.1 Research Map of℗ Service Systems Science; 3.4.2 Research Levels and℗ Domains of℗ Service Systems Science; Micro Level
Meso LevelsMacro Levels; 4 Four-Phase Value Co-creation Process Model; 4.1 Co-experience of℗ Service; 4.2 Co-definition of℗ Shared Internal Model; 4.3 Co-elevation of℗ Each Other; 4.4 Codevelopment of℗ Value; 5 Value Orchestration Platform Model for℗ Value Co-creation Management; 5.1 Involvement Strategy; 5.2 Value Curation Strategy; 5.3 Empowerment Strategies of℗ Stakeholders; 6 Conclusion; References; Chapter 3: Service Artifacts as℗ Co-creation Boundary Objects in℗ Digital Platforms; 1 Introduction; 2 Platforms, Boundary Objects, and℗ Co-creation; 3 Service Artifacts in℗ Digital Platforms
4 Examples of℗ Service Artifacts5 Service Artifacts as℗ Boundary Objects; 6 Discussion; References; Chapter 4: Four Axiomatic Requirements for℗ Service Systems Research; 1 Introduction; 2 Service-Dominant Logic and℗ Service Systems; 3 Holism; 4 Emergence; 5 Perspective and℗ Boundaries; 6 Resource Integration and℗ Competencies; 7 Conclusion; References; Chapter 5: Social Innovations-Manifested in℗ New Services and℗ in℗ New System Level Interactions; 1 Introduction; 2 The Characteristics of℗ Social Innovations; 3 The Relationship of℗ Social and℗ Service Innovations to℗ System Innovations
4 Neighboring Research Fields: User-Driven and℗ Open Innovation4.1 User-Driven Innovation; 4.2 Open Innovation; 5 Summary and℗ Conclusions; References; Chapter 6: The Limitations of℗ Logic and℗ Science and℗ Systemic Thinking-from the℗ Science of℗ Service Systems to℗ the℗ Art of℗ Coexistence and℗ Co-prosperity Systems; 1 Introduction; 2 The Limitations of℗ Reductionism and℗ Analytical Thought; 2.1 The Uncertainty Principle and℗ the℗ Wave-Particle Duality of℗ Light; 2.2 The Science of℗ Complex Systems; 2.3 The Limitations of℗ Science; 2.4 The Self-Referential Nature of℗ Logic
6 Appendix: Concepts Discipline, Researcher, etc.References; Chapter 2: Translational and℗ Trans-disciplinary Approach to℗ Service Systems; 1 Introduction; 1.1 Service Science as℗ SSME; 1.2 Service in℗ Service Science; 2 Translational Systems Sciences; 3 Service Systems Science; 3.1 Service Systems Theories and℗ Models; 3.2 Service Systems Methodologies and℗ Practice; 3.3 Service Systems Science and℗ Service Science; 3.4 Service Systems Science: Research Map and℗ Domains; 3.4.1 Research Map of℗ Service Systems Science; 3.4.2 Research Levels and℗ Domains of℗ Service Systems Science; Micro Level
Meso LevelsMacro Levels; 4 Four-Phase Value Co-creation Process Model; 4.1 Co-experience of℗ Service; 4.2 Co-definition of℗ Shared Internal Model; 4.3 Co-elevation of℗ Each Other; 4.4 Codevelopment of℗ Value; 5 Value Orchestration Platform Model for℗ Value Co-creation Management; 5.1 Involvement Strategy; 5.2 Value Curation Strategy; 5.3 Empowerment Strategies of℗ Stakeholders; 6 Conclusion; References; Chapter 3: Service Artifacts as℗ Co-creation Boundary Objects in℗ Digital Platforms; 1 Introduction; 2 Platforms, Boundary Objects, and℗ Co-creation; 3 Service Artifacts in℗ Digital Platforms
4 Examples of℗ Service Artifacts5 Service Artifacts as℗ Boundary Objects; 6 Discussion; References; Chapter 4: Four Axiomatic Requirements for℗ Service Systems Research; 1 Introduction; 2 Service-Dominant Logic and℗ Service Systems; 3 Holism; 4 Emergence; 5 Perspective and℗ Boundaries; 6 Resource Integration and℗ Competencies; 7 Conclusion; References; Chapter 5: Social Innovations-Manifested in℗ New Services and℗ in℗ New System Level Interactions; 1 Introduction; 2 The Characteristics of℗ Social Innovations; 3 The Relationship of℗ Social and℗ Service Innovations to℗ System Innovations
4 Neighboring Research Fields: User-Driven and℗ Open Innovation4.1 User-Driven Innovation; 4.2 Open Innovation; 5 Summary and℗ Conclusions; References; Chapter 6: The Limitations of℗ Logic and℗ Science and℗ Systemic Thinking-from the℗ Science of℗ Service Systems to℗ the℗ Art of℗ Coexistence and℗ Co-prosperity Systems; 1 Introduction; 2 The Limitations of℗ Reductionism and℗ Analytical Thought; 2.1 The Uncertainty Principle and℗ the℗ Wave-Particle Duality of℗ Light; 2.2 The Science of℗ Complex Systems; 2.3 The Limitations of℗ Science; 2.4 The Self-Referential Nature of℗ Logic