Cross-cultural management and quality performance [electronic resource] : Chinese construction firms in Nigeria / Yomi Babatunde, Sui Pheng Low.
Babatunde, Yomi, author.; Low, Sui Pheng, author.
2015
HD9715.C6 B33 2015eb
Available Online

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Title Cross-cultural management and quality performance [electronic resource] : Chinese construction firms in Nigeria / Yomi Babatunde, Sui Pheng Low.
Author Babatunde, Yomi, author.
ISBN 9789812873620 electronic book
9812873627 electronic book
9789812873613
DOI https://doi.org/10.1007/978-981-287-362-0
Published Singapore : Springer, [2015]
Copyright ©2015
Language English
Description 1 online resource (xix, 462 pages) : illustrations.
Item Number 10.1007/978-981-287-362-0 doi
Call Number HD9715.C6 B33 2015eb
Dewey Decimal Classification 624.068
Summary This book explores China?s global competitiveness in the building of infrastructures with a particular interest in the resource-rich African countries. The book begins with a comprehensive literature review on total quality management (TQM) and national culture, followed by reviews of the construction industries in China and Nigeria. This provides better understanding of the linkages between TQM, based on the International Organization for Standardization?s ISO 9000 quality management systems (QMS), and national culture, based on Emeritus Professor Geert Hofstede?s national cultural dimensions. Premised on the culture-specificity and bi-directionality relationships between TQM and national culture, this book investigates the construction industries in China and Nigeria including their strengths, weaknesses, opportunities, and threats (SWOT) as well as an appraisal of their historical and emerging relationships. In its conceptual approach, this book presents different models in the lead up to its primary theoretical contribution of a quality management assessment model (QMAM) that was adopted during the study?s field work. The book also presents relevant lessons relating to cross cultural management and quality performance not only to the Nigerians but also other foreign players in Nigeria?s construction industry.
Bibliography, etc. Note Includes bibliographical references.
Access Note Access limited to authorized users.
Source of Description Online resource; title from PDF title page (SpringerLink, viewed January 27, 2015).
Added Author Low, Sui Pheng, author.
Available in Other Form Print version: 9789812873613
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Record Appears in Online Resources > Ebooks
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Introduction
TQM and National Culture
Construction Industry in China
Construction Industry in Nigeria
Relationship Between the Chinese and Nigerian Construction Industries
Conceptual Approach
Research Design and Method
Results and Discussions
Summary and Conclusions.

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