Exploring services science [electronic resource] : 6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedings / Henriqueta Nóvoa, Monica Drăgoicea (eds.).
2015
QA75.5 .I58 2015eb
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Title
Exploring services science [electronic resource] : 6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedings / Henriqueta Nóvoa, Monica Drăgoicea (eds.).
ISBN
9783319149806 electronic book
3319149806 electronic book
9783319149790
3319149806 electronic book
9783319149790
Published
Cham : Springer, 2015.
Language
English
Description
1 online resource (xi, 352 pages) : illustrations.
Item Number
10.1007/978-3-319-14980-6 doi
Call Number
QA75.5 .I58 2015eb
Dewey Decimal Classification
004
Summary
This book contains the refereed proceedings of the 6th International Conference on Exploring Service Science (IESS), held in Porto, Portugal, in February 2015. Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the service industry and its economy. The 27 full papers accepted for IESS were selected from 69 submissions. The papers consider the topics service innovation, service exploration, service design, IT-based service engineering, and service sustainability.
Note
Includes author index.
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Access limited to authorized users.
Source of Description
Online resource; title from PDF title page (SpringerLink, viewed January 29, 2015).
Added Author
Nóvoa, Henriqueta, editor.
Drăgoicea, Monica, editor.
Drăgoicea, Monica, editor.
Series
Lecture notes in business information processing ; 201.
Available in Other Form
Print version: 9783319149790
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