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000725422 020__ $$a9783319149806$$qelectronic book
000725422 020__ $$a3319149806$$qelectronic book
000725422 020__ $$z9783319149790
000725422 0247_ $$a10.1007/978-3-319-14980-6$$2doi
000725422 035__ $$aSP(OCoLC)ocn900969039
000725422 035__ $$aSP(OCoLC)900969039
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000725422 050_4 $$aQA75.5$$b.I58 2015eb
000725422 08204 $$a004$$223
000725422 1112_ $$aInternational Conferences on Exploring Service Science$$n(6th :$$d2015 :$$cPorto, Portugal)
000725422 24510 $$aExploring services science$$h[electronic resource] :$$b6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedings /$$cHenriqueta Nóvoa, Monica Drăgoicea (eds.).
000725422 2463_ $$aIESS 2015
000725422 264_1 $$aCham :$$bSpringer,$$c2015.
000725422 300__ $$a1 online resource (xi, 352 pages) :$$billustrations.
000725422 336__ $$atext$$btxt$$2rdacontent
000725422 337__ $$acomputer$$bc$$2rdamedia
000725422 338__ $$aonline resource$$bcr$$2rdacarrier
000725422 4901_ $$aLecture Notes in Business Information Processing,$$x1865-1348 ;$$v201
000725422 500__ $$aIncludes author index.
000725422 506__ $$aAccess limited to authorized users.
000725422 520__ $$aThis book contains the refereed proceedings of the 6th International Conference on Exploring Service Science (IESS), held in Porto, Portugal, in February 2015. Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the service industry and its economy. The 27 full papers accepted for IESS were selected from 69 submissions. The papers consider the topics service innovation, service exploration, service design, IT-based service engineering, and service sustainability.
000725422 588__ $$aOnline resource; title from PDF title page (SpringerLink, viewed January 29, 2015).
000725422 650_0 $$aComputer science$$vCongresses.
000725422 650_0 $$aManagement$$xData processing$$vCongresses.
000725422 650_0 $$aBusiness$$xData processing$$vCongresses.
000725422 7001_ $$aNóvoa, Henriqueta,$$eeditor.
000725422 7001_ $$aDrăgoicea, Monica,$$eeditor.
000725422 77608 $$iPrint version:$$z9783319149790
000725422 830_0 $$aLecture notes in business information processing ;$$v201.
000725422 852__ $$bebk
000725422 85640 $$3SpringerLink$$uhttps://univsouthin.idm.oclc.org/login?url=http://link.springer.com/10.1007/978-3-319-14980-6$$zOnline Access$$91397441.1
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000725422 980__ $$aEBOOK
000725422 980__ $$aBIB
000725422 982__ $$aEbook
000725422 983__ $$aOnline
000725422 994__ $$a92$$bISE