Personal and organizational excellence through servant leadership [electronic resource] : learning to serve, serving to lead, leading to transform / Sen Sendjaya.

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Personal and organizational excellence through servant leadership [electronic resource] : learning to serve, serving to lead, leading to transform / Sen Sendjaya.

9783319161969 electronic book
3319161962 electronic book
9783319161952

Cham : Springer, 2015.

English

1 online resource (142 pages) : illustrations.

10.1007/978-3-319-16196-9 doi

HD57.7

658.4/092
303.3

This book provides an evidence-based actionable framework and measure of servant leadership to help management practitioners build effective and ethical workplaces. It explains the reasons why the best workplaces such as Starbucks, Southwest Airlines, Ritz-Carlton, and ServiceMaster apply servant leadership. Servant leadership is an intellectually compelling and emotionally satisfying theory of leadership with relevance and application to the workplace settings. Based on multiple rigorous studies in the Western and Eastern contexts, the book outlines the six dimensions of servant leadership and the impacts they have on key outcomes such as citizenship behaviors, job satisfaction, team creativity and innovation, and organizational performance. The book outlines a measurement instrument that can be used for leadership assessment, selection, and training purposes, and to develop strategies to leverage the six behavioral dimensions of servant leadership at the personal, team, and organizational level.

Includes bibliographical references.

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Description based on print version record.

Management for professionals.

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