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Table of Contents
Preface; Acknowledgments; Contents; About the Editors; Part I From Individual Organizational Learning; 1 Organization and Individuals ; Abstract ; 1.1 Managing Learning in Organizations; 1.2 Individuals in Organizations and the Interrelationships; References; 2 Organizational Learning as a Continuous Process, DELO ; Abstract ; 2.1 Organizational Learning; 2.1.1 Perspectives of Organizational Learning; 2.1.2 Learning at Different Levels; 2.1.2.1 Knowledge Perspective; 2.2 OL as a Continuous Process; 2.2.1 Drivers; 2.2.2 Enablers; 2.2.2.1 Organizational Culture
Process-oriented and Result-oriented Culture and Learning Organizations2.2.2.2 Individuals; The Linkage Between Individual and Organizational Learning; Motivation and Learning in Organization; Self-efficacy and Personal Goals; 2.2.2.3 Internal Forces; 2.2.3 Learning; 2.2.3.1 Team Learning in Learning Organizations; 2.2.3.2 Learning as Part of Work; 2.2.3.3 Action Learning and OL; 2.2.4 Outcome; 2.2.4.1 Performance Measurement of Learning Teams; 2.2.4.2 Measuring Organizational Learning; 2.3 Chapter Summary; References; Part II The PAL Driven OL Framework; 3 The PAL Framework ; Abstract
3.1 Theoretical Underpinnings of PAL-Driven OL Framework3.2 Project-Based Action Learning (PAL) Framework; 3.3 Planning the PAL; 3.4 PAL Project-Based Goals and Process; 3.4.1 Learning Process; 3.4.2 Action Learning in Teams; 3.5 Performance Measurement System for PAL Teams; 3.5.1 What Should the Learning Teams Measure?; 3.5.2 The Evaluation; 3.5.2.1 Individual Evaluation; 3.5.2.2 Team Evaluation; 3.5.2.3 Self-Reporting and Leader's Review; 3.5.2.4 Efficacy Measures; 3.6 PAL Outcomes; 3.7 How to Kick Start PAL in Organizations?; References; 4 The Four Pillars ; Abstract
4.1 The Four Supporting Pillars4.1.1 Policy and Strategy; 4.1.2 OL Facilitation; 4.1.3 Performance Management; 4.1.4 Resources and Infrastructures; 4.2 Readiness and Effects of PAL and OL; References; Part III From Theory to Practice; 5 Implementation of PAL in a Learning Organization ; Abstract ; 5.1 PAL in a Learning Organization; 5.1.1 Setting LO Baselines; 5.1.2 Identifying Team Learning Strategies; 5.1.3 Reflecting Learning Performance; 5.1.4 Case: PAL Implementation; 5.2 Measuring OL Readiness; 5.2.1 Culture; 5.2.2 Leadership; 5.2.3 Communication; 5.2.4 Systems and Structures
5.2.5 Teams5.2.6 Evaluation; 5.3 The E-OL Infrastructure; 5.3.1 Conceptual Design; 5.3.2 Physical Design; 5.3.3 System Work Flow; 5.3.4 System Demonstration; 5.4 The Roles of Facilitators; 5.4.1 Toward a Definition of OL Facilitation and Facilitator; 5.4.2 Roles of PAL Facilitators; 5.4.3 A Practical PAL Facilitation Model; 5.4.4 Learning Motivation Reinforcer; 5.4.4.1 Communicate Management Support for PAL Implementation; 5.4.4.2 Communicate Principles and Values of PAL Implementation; 5.4.4.3 Act as Role Models; 5.4.4.4 Relate PAL to Job Demands
Process-oriented and Result-oriented Culture and Learning Organizations2.2.2.2 Individuals; The Linkage Between Individual and Organizational Learning; Motivation and Learning in Organization; Self-efficacy and Personal Goals; 2.2.2.3 Internal Forces; 2.2.3 Learning; 2.2.3.1 Team Learning in Learning Organizations; 2.2.3.2 Learning as Part of Work; 2.2.3.3 Action Learning and OL; 2.2.4 Outcome; 2.2.4.1 Performance Measurement of Learning Teams; 2.2.4.2 Measuring Organizational Learning; 2.3 Chapter Summary; References; Part II The PAL Driven OL Framework; 3 The PAL Framework ; Abstract
3.1 Theoretical Underpinnings of PAL-Driven OL Framework3.2 Project-Based Action Learning (PAL) Framework; 3.3 Planning the PAL; 3.4 PAL Project-Based Goals and Process; 3.4.1 Learning Process; 3.4.2 Action Learning in Teams; 3.5 Performance Measurement System for PAL Teams; 3.5.1 What Should the Learning Teams Measure?; 3.5.2 The Evaluation; 3.5.2.1 Individual Evaluation; 3.5.2.2 Team Evaluation; 3.5.2.3 Self-Reporting and Leader's Review; 3.5.2.4 Efficacy Measures; 3.6 PAL Outcomes; 3.7 How to Kick Start PAL in Organizations?; References; 4 The Four Pillars ; Abstract
4.1 The Four Supporting Pillars4.1.1 Policy and Strategy; 4.1.2 OL Facilitation; 4.1.3 Performance Management; 4.1.4 Resources and Infrastructures; 4.2 Readiness and Effects of PAL and OL; References; Part III From Theory to Practice; 5 Implementation of PAL in a Learning Organization ; Abstract ; 5.1 PAL in a Learning Organization; 5.1.1 Setting LO Baselines; 5.1.2 Identifying Team Learning Strategies; 5.1.3 Reflecting Learning Performance; 5.1.4 Case: PAL Implementation; 5.2 Measuring OL Readiness; 5.2.1 Culture; 5.2.2 Leadership; 5.2.3 Communication; 5.2.4 Systems and Structures
5.2.5 Teams5.2.6 Evaluation; 5.3 The E-OL Infrastructure; 5.3.1 Conceptual Design; 5.3.2 Physical Design; 5.3.3 System Work Flow; 5.3.4 System Demonstration; 5.4 The Roles of Facilitators; 5.4.1 Toward a Definition of OL Facilitation and Facilitator; 5.4.2 Roles of PAL Facilitators; 5.4.3 A Practical PAL Facilitation Model; 5.4.4 Learning Motivation Reinforcer; 5.4.4.1 Communicate Management Support for PAL Implementation; 5.4.4.2 Communicate Principles and Values of PAL Implementation; 5.4.4.3 Act as Role Models; 5.4.4.4 Relate PAL to Job Demands