Design issues for service delivery platforms [electronic resource] : incorporate user experience: a grounded theory study of individual user needs / Martin Bergaus ; with a preface by Prof. Dr. Reinhold Behringer.
2015
QA76.9.H85 B47 2015eb
Formats
| Format | |
|---|---|
| BibTeX | |
| MARCXML | |
| TextMARC | |
| MARC | |
| DublinCore | |
| EndNote | |
| NLM | |
| RefWorks | |
| RIS |
Cite
Citation
Linked e-resources
Linked Resource
Concurrent users
Unlimited
Authorized users
Authorized users
Document Delivery Supplied
Can lend chapters, not whole ebooks
Details
Title
Design issues for service delivery platforms [electronic resource] : incorporate user experience: a grounded theory study of individual user needs / Martin Bergaus ; with a preface by Prof. Dr. Reinhold Behringer.
Author
ISBN
9783658105419 electronic book
3658105410 electronic book
9783658105402
3658105402
3658105410 electronic book
9783658105402
3658105402
Published
Wiesbaden : Springer Vieweg, 2015.
Language
English
Description
1 online resource (xli, 453 pages) : illustrations
Item Number
10.1007/978-3-658-10541-9 doi
Call Number
QA76.9.H85 B47 2015eb
Dewey Decimal Classification
004.2/1
Summary
Martin Bergaus investigated Service Delivery Platforms (SDP), focussing on their challenges and design aspects from a user's perspective. Qualitatively he incorporated user experience in SDP research, developing a Grounded Theory (GT) then set out parameters needed when developing SDP investigations from a user viewpoint, before technical implementation. This study indicates usability factors for future SDP systems and contributes to the exploratory framework represented by the six GT categories. The results of this study benefit Information Systems (IS) experts developing SDP based ICT systems and those interested in practical applications of GT. Contents Literature Review Research Methodology Presentation of Findings Model Development and Discussion of the Results Conclusions Target Groups Researchers and students in the field of IS research, SDP researchers, usability researchers, and qualitative researchers using Grounded Theory Methodology (GTM) Practitioners in the field of Ubiquitous and Cloud Computing, practical application of GT About the Author Martin Bergaus, Ph.D., teaches as an associate lecturer at the University of Applied Science and Technical University in Vienna. His current research interests focuses on a qualitative research using Grounded Theory in the field of Information Systems. He has professional experiences within the ICT and company start up.
Bibliography, etc. Note
Includes bibliographical references.
Access Note
Access limited to authorized users.
Source of Description
Online resource; title from PDF title page (SpringerLink, viewed July 8, 2015).
Linked Resources
Record Appears in