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000728497 035__ $$a(OCoLC)ocn903473921
000728497 035__ $$a728497
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000728497 05000 $$aZ679.6$$b.A43 2015
000728497 08200 $$a025.8/2$$223
000728497 1001_ $$aAlbrecht, Steve,$$d1963-$$eauthor.
000728497 24510 $$aLibrary security :$$bbetter communication, safer facilities /$$cSteve Albrecht.
000728497 264_1 $$aChicago :$$bALA Editions, an imprint of the American Library Association,$$c2015.
000728497 300__ $$axv, 165 pages ;$$c23 cm
000728497 336__ $$atext$$2rdacontent
000728497 337__ $$aunmediated$$2rdamedia
000728497 338__ $$avolume$$2rdacarrier
000728497 504__ $$aIncludes bibliographical references (pages 159-160) and index.
000728497 5050_ $$aThe new library workplace : not so quiet -- Three keys to a safer library : security-aware staff, creative customer service skills, and enforced codes of conduct -- Challenging patron behaviors -- Common types of challenging patrons -- Understanding threats and getting help -- Workplace violence: awareness, prevention, and response -- Conducting your own site security survey -- Community partnerships : law enforcement, mental health , and homeless services -- Staff development for a safer library -- Library security survey checklist -- Sample library security suggestions for site survey reports -- Sample staff training exercises -- Want less stress? : try more B.R.E.A.D.S.
000728497 520__ $$aMany libraries set up a training program on conflict resolution and workroom security only after a problem patron situation has become unbearable. Albrecht shows that preparedness is an essential part of library security, on the employee level as well as on the administrative level.
000728497 650_0 $$aLibraries$$xSecurity measures.
000728497 650_0 $$aLibrary buildings$$xSafety measures.
000728497 85200 $$bgen$$hZ679.6$$i.A43$$i2015
000728497 909CO $$ooai:library.usi.edu:728497$$pGLOBAL_SET
000728497 980__ $$aBIB
000728497 980__ $$aBOOK