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000737623 010__ $$a  2015020723
000737623 020__ $$a9781138023505$$qhardcover
000737623 020__ $$a1138023507$$qhardcover
000737623 020__ $$a9781138023512$$qpaperback
000737623 020__ $$a1138023515$$qpaperback
000737623 035__ $$a(OCoLC)ocn898926144
000737623 040__ $$aDLC$$beng$$erda$$cDLC$$dYDX$$dBTCTA$$dBDX$$dOCLCF$$dCDX$$dYDXCP$$dWBT$$dOCLCQ$$dC7M$$dISE
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000737623 049__ $$aISEA
000737623 05000 $$aHD58.7$$b.K327 2016
000737623 08200 $$a658.3001/9$$223
000737623 1001_ $$aKahn, William A.,$$d1959-$$eauthor.
000737623 24514 $$aThe ostrich effect :$$bsolving destructive patterns at work /$$cWilliam A. Kahn.
000737623 264_1 $$aNew York :$$bRoutledge,$$c2016.
000737623 264_4 $$c©2016
000737623 300__ $$axvii, 194 pages ;$$c23 cm
000737623 336__ $$atext$$btxt$$2rdacontent
000737623 337__ $$aunmediated$$bn$$2rdamedia
000737623 338__ $$avolume$$bnc$$2rdacarrier
000737623 504__ $$aIncludes bibliographical references and index.
000737623 5050_ $$aHiding in plain sight -- Just between us -- Workarounds -- Speak now -- Ostriches on the move -- Hauntings -- Truth to power -- Eyes wide shut -- The scalpel and the damage done -- Staying in view.
000737623 520__ $$a"'The Ostrich Effect' goes beyond the typical 'how to' approach of most books that deal with difficult conversations at work. It aims to teach the reader what conversations to have, and when to have them, in order to solve the destructive problems that occur in the workplace. Like the proverbial ostrich with its head in the sand, people often avoid confronting small issues at work but, if avoided, these issues will escalate and inevitably wreak havoc. Drawing on a combination of social science research and Kahn's practical experiences as an organizational psychologist, the book examines the micro-processes  that underlie the way in which these problems develop and flourish. These micro-processes are tiny, fleeting, and hardly noticeable, but when they are identified, something startling becomes apparent: there is a predictable pattern to this escalation. The book uses a variety of examples to demonstrate this pattern across a range of organizations and industries, and offers a toolkit to help guide the reader in resolving people problems at work. The toolkit focuses not on changing others, but on changing how we interact with others - our own behavior is the most powerful force for change that we have"--Page four of cover.
000737623 650_0 $$aOrganizational behavior.
000737623 650_0 $$aOrganizational effectiveness.
000737623 650_0 $$aProblem employees.
000737623 650_0 $$aPsychology, Industrial.
000737623 85200 $$bgen$$hHD58.7$$i.K327$$i2016
000737623 909CO $$ooai:library.usi.edu:737623$$pGLOBAL_SET
000737623 980__ $$aBIB
000737623 980__ $$aBOOK