TY - GEN T1 - Continual service improvement manager :careers in IT service management / AU - Whapples, David, CN - HD30.2 ID - 744565 KW - Information technology KW - Support services (Management) SN - 9781780172255 SN - 9781780172262 SN - 9781780172279 TI - Continual service improvement manager :careers in IT service management / LK - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=1825915 UR - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=1825915 ER -