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000744565 020__ $$z9781780172248
000744565 020__ $$a9781780172255$$q(electronic bk.)
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000744565 050_4 $$aHD30.2$$b.W437 2015
000744565 0820_ $$a004.068$$223
000744565 1001_ $$aWhapples, David,$$eauthor.
000744565 24510 $$aContinual service improvement manager :$$bcareers in IT service management /$$cDavid Whapples.
000744565 264_1 $$aWiltshire, England :$$bBCS,$$c2015.
000744565 264_4 $$c©2015
000744565 300__ $$a1 online resource (130 pages) :$$billustrations, tables.
000744565 336__ $$atext$$2rdacontent
000744565 337__ $$acomputer$$2rdamedia
000744565 338__ $$aonline resource$$2rdacarrier
000744565 4900_ $$aBCS Guides to IT Roles
000744565 504__ $$aIncludes bibliographical references and index.
000744565 506__ $$aAccess limited to authorized users.
000744565 588__ $$aDescription based on online resource; title from PDF title page (ebrary, viewed March 9, 2015).
000744565 650_0 $$aInformation technology$$xManagement.
000744565 650_0 $$aSupport services (Management)
000744565 655_0 $$aElectronic books
000744565 77608 $$iPrint version:$$aWhapples, David.$$tContinual service improvement manager : careers in IT service management.$$dWiltshire, England : BCS, c2015 $$z9781780172248
000744565 852__ $$bebk
000744565 85640 $$3ProQuest Ebook Central Academic Complete $$uhttps://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=1825915$$zOnline Access
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000744565 980__ $$aBIB
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