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Table of Contents
The value of leveraging the insights of your stars
Prioritizing performance improvement opportunities
Selecting exemplary teams and individuals
Capturing the expertise of your stars
What makes them tick? : how stars and exemplary teams consistently exceed expectations
Leading for exceptional results
You get what you expect and what you inspect
Great job! rewards, recognition, and consequences
How to succeed in business by really trying : motivation, intentionality, and deliberate practice
Replicating your stars! training and performance support
Getting round pegs in the round holes : selecting for success
Creating barrier-free work systems.
Prioritizing performance improvement opportunities
Selecting exemplary teams and individuals
Capturing the expertise of your stars
What makes them tick? : how stars and exemplary teams consistently exceed expectations
Leading for exceptional results
You get what you expect and what you inspect
Great job! rewards, recognition, and consequences
How to succeed in business by really trying : motivation, intentionality, and deliberate practice
Replicating your stars! training and performance support
Getting round pegs in the round holes : selecting for success
Creating barrier-free work systems.