The changing landscape of our long-term care population : the demographic shift
Introduction to long-term care settings and culture change
Philosophical paradigms impacting long-term care settings
Artifacts of culture change : an overview of purpose and measurement practices
Care practices
Environment benchmarks/artifacts
Family and community practices
Leadership benchmarks/artifacts
Workplace practice benchmarks/artifacts
Outcome practices
The assessment process : identifying a road map for success
From assessment to action : building on the planning process
Partners for change : residents and family
Building coalitions of effective change agent teams
Legal and regulatory bodies and the culture change process
A vision for the future.