TY - GEN T1 - The experiencethe 5 principles of Disney service and relationship excellence / AU - Loeffler, Bruce, AU - Church, Brian T., CN - PN1999.W27 N1 - Includes index. ID - 748872 KW - Customer services. KW - Customer relations. SN - 9781119028673 SN - 9781119028772 TI - The experiencethe 5 principles of Disney service and relationship excellence / LK - https://univsouthin.idm.oclc.org/login?url=http://site.ebrary.com/lib/usiricelib/Doc?id=11041072 UR - https://univsouthin.idm.oclc.org/login?url=http://site.ebrary.com/lib/usiricelib/Doc?id=11041072 ER -