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000748952 020__ $$z9781785600487
000748952 020__ $$a9781785600494$$q(electronic bk.)
000748952 035__ $$a(MiAaPQ)EBC2030569
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000748952 035__ $$a(OCoLC)909899545
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000748952 050_4 $$aHF5415.5$$b.J687 2015
000748952 0820_ $$a658.812$$223
000748952 24500 $$aJournal of service theory and practice :$$bthe 2013 Naples Forum on Service and its efforts to advance service theory and practice /$$cguest editors, associate professor Francesco Polese, associate professor Cristina Mele and professor Evert Gummesson.
000748952 264_1 $$a[Bradford, England] :$$bEmerald,$$c[2015]
000748952 264_4 $$c©[2015]
000748952 300__ $$a1 online resource (124 pages) :$$billustrations.
000748952 336__ $$atext$$2rdacontent
000748952 337__ $$acomputer$$2rdamedia
000748952 338__ $$aonline resource$$2rdacarrier
000748952 4900_ $$aJournal of Service Theory and Practice,$$x2055-6225 ;$$vVolume 25, Number 2
000748952 504__ $$aIncludes bibliographical references at the end of each chapters.
000748952 506__ $$aAccess limited to authorized users.
000748952 588__ $$aDescription based on online resource; title from PDF cover (ebrary, viewed April 27, 2015).
000748952 650_0 $$aCustomer services$$xManagement.
000748952 650_0 $$aCustomer services$$xManagement$$vCongresses.
000748952 655_0 $$aElectronic books
000748952 7001_ $$aPolese, Francesco,$$eeditor.
000748952 7001_ $$aMele, Cristina,$$eeditor.
000748952 7001_ $$aGummesson, Evert,$$eeditor.
000748952 77608 $$iPrint version:$$tJournal of service theory and practice : the 2013 Naples Forum on Service and its efforts to advance service theory and practice.$$d[Bradford, England] : Emerald, c[2015]$$z9781785600487
000748952 852__ $$bebk
000748952 85640 $$3ProQuest Ebook Central Academic Complete $$uhttps://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=2030569$$zOnline Access
000748952 909CO $$ooai:library.usi.edu:748952$$pGLOBAL_SET
000748952 980__ $$aBIB
000748952 980__ $$aEBOOK
000748952 982__ $$aEbook
000748952 983__ $$aOnline