@article{749453,
      recid = {749453},
      author = {Majstorovic, Vidosav, and Weckenmann, Albert,},
      title = {Papers from the 7th IWC TQM Conference 2013, Belgrade /},
      pages = {1 online resource (80 pages) :},
      url = {http://library.usi.edu/record/749453},
}