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Part I: MANAGING FLEXIBILITY
Chapter 1. Managing Flexibility: Developing a Framework of Flexibility Maturity Model
Chapter 2. Critical Design Elements for Service Systems
Chapter 3. Flexibility Intensity: How Market Forces Drive Variability
Chapter 4. Organizational Excellence through Total Flexi-Quality: People Dimension
Chapter 5. Examining Comprehensiveness of Strategy Formulation and E-governance Performance
Part II: PEOPLE FLEXIBILITY
Chapter 6. Significance of LMX Congruence and its Flexibility on Subordinate Performance and Promotability
Chapter 7. Practical Insights on Managing Diversity in International ICT Projects
Chapter 8. Developing Flexible Leaders Flexibly
Chapter 9. Role Efficacy and People Flexibility: Examining Moderating Functions of Demographic Factors
Chapter 10. Exploring the Complex Interface between IT Professional and HR: Building Flexibility Applying Cybernetic Concepts
Part III: PROCESS FLEXIBILITY
Chapter 11. Incentives for Information Sharing in Collaborative Supply Chains
Chapter 12. Modelling Flexible Procurement Problem
Chapter 13. Modeling Hierarchical Relationships among Enablers of Supply Chain Coordination in Flexible Environment
Chapter 14. Flexibility in Transportation Management Strategy for Improved Efficiency: An Indian Soft Drink Industry Perspective
Chapter 15. R & D Sustainability of Biotech Start-ups in Financial Crisis
Part IV: FLEXIBILITY IN TECHNOLOGY AND INNOVATION MANAGEMENT
Chapter 16. Stakeholder Engagement Methodology in the Context of Innovation Management
Chapter 17. Strategic Flexibility and its Leveraging Effects on Technological Exploitation
Chapter 18. A Framework Conceptualization for National Technological Competitiveness
Part V: BUSINESS FLEXIBILITY
Chapter 19. Development of Marketing Flexibility for e-Commerce by Assessing Impact of Mobile Devices on Sales with Multiple Classes of Customers
Chapter 20. Emotional Balancing and Change Outcomes during Post Merger Integration: A Case Study
Chapter 21. Technology Integration among Stakeholders in Services Sector: A Case Study
Chapter 22. Managing Demand Variability at Customer Level in a FMCG Company.

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