@article{751903, author = {Kotler, Philip, and Dingena, Marian, and Pfoertsch, Waldemar,}, url = {http://library.usi.edu/record/751903}, title = {Transformational sales making a difference with strategic customers / [electronic resource] :}, recid = {751903}, pages = {1 online resource (xxiii, 162 pages) :}, }