@article{751956,
      author = {Looy, Amy Van,},
      url = {http://library.usi.edu/record/751956},
      title = {Social media management technologies and strategies for  creating business value / [electronic resource] :},
      doi = {https://doi.org/10.1007/978-3-319-21990-5},
      recid = {751956},
      pages = {1 online resource (xix, 250 pages) :},
}