@article{751956, recid = {751956}, author = {Looy, Amy Van,}, title = {Social media management technologies and strategies for creating business value / [electronic resource] :}, pages = {1 online resource (xix, 250 pages) :}, url = {http://library.usi.edu/record/751956}, doi = {https://doi.org/10.1007/978-3-319-21990-5}, }