Dedication; Preface; Abbreviations; Contents; List of Tables ; List of Figures ; Part I: The Perfect Storm of Primary Care; Chapter 1: Behavioral Consultation and Primary Care: The "Why Now?" and "How?"; Primary Care and the Epidemic of Behavioral Health Problems; Primary Care: Overworked and Underpaid; The Effects on Patients; The Failings of the Specialty Mental Health System; The PCBH Model; A Consultant Approach; Population Health and the PCBH Model; Empirical Support for the PCBH Model; Other Approaches to Integration; Summary; Web Links; Chapter 2: A Primer on Primary Care

The Mission of Primary Care New Terms in Primary Care; The Medical Home Concept; Triple Aim; Affordable Care Act; Accountable Care Organization; Coordinated Care Organization; Providers and Management in Primary Care; Primary Care Providers; Registered Nurses; Licensed Practical Nurses, Nursing Assistants, and Medical Assistants; Support Staff in Primary Care; Administrators; The Organization of Primary Care; Summary; Web Links; Part II: The New Primary Care Team; Chapter 3: Recruiting and Training a Behavioral Health Consultant; Hiring a BHC; Job Description

Suggestions for Recruiting and Interviewing Hiring a Behavioral Health Assistant; Suggestions for Recruiting and Interviewing a BHA; BHC Training; Reading; Shadowing; Mentoring and Core Competency Training; Other Training Options; Job Performance Evaluation; Summary; Chapter 4: Behavioral Health Consultant Services, Location, and Support; Location, Location, Location; Prime Real Estate in Primary Care; No Office Space? No Problem!; Be in the Chaos; Please DO Disturb!; When in Rome, Do as the Romans Do; Common Expenses to Include in the Budget; BHC Services; BHC Appointment Types

BHC Schedule Template Miscellaneous Scheduling Issues; Billing; To Bill or Not to Bill?; CPT Codes; Diagnostic Codes; Problems Getting Paid?; Summary; Web Links; Chapter 5: Behavioral Health Consultant Core Competencies; Behavioral Health Consultant Core Competency Tool; Domain 1: Clinical Practice; Domain 2: Practice-Management Skills; Domain 3: Consultation Skills; Domain 4: Documentation Skills; Domain 5: Team Performance Skills; Domain 6: Administrative Skills; Summary; Chapter 6: PCP and RN Competencies; PCP and RN Training Strategies; Getting Administrative Support

Make It Count Domain 1: Clinical Practice Skills; Domain 2: Practice Management Skills; Domain 3: Consultation Skills; Domain 3: Documentation Skills; Domain 5: Team Performance Skills; Domain 6: Administrative Skills; Self-Assessment and Career Development Planning; Summary; Part III: Making a Difference; Chapter 7: Theory and Action; The Nature of Health and the Limits of the Medical Model; What the Therapy Literature Teaches Us; An Alternative Definition of Health; A Framework for the Primary Care Behavioral Health Model; Therapies for the PCBH Model; Stress-Diathesis Model