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000752292 019__ $$a928447950$$a936281910
000752292 020__ $$a9783319169286$$q(electronic book)
000752292 020__ $$a3319169289$$q(electronic book)
000752292 020__ $$z9783319169279
000752292 020__ $$z3319169270
000752292 035__ $$aSP(OCoLC)ocn927296658
000752292 035__ $$aSP(OCoLC)927296658$$z(OCoLC)928447950$$z(OCoLC)936281910
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000752292 049__ $$aISEA
000752292 050_4 $$aRA399.A1
000752292 08204 $$a362.1/068$$223
000752292 1001_ $$aChoctaw, William T.,$$eauthor.
000752292 24510 $$aTransforming the patient experience$$h[electronic resource] :$$ba new paradigm for hospital and physician leadership /$$cWilliam T. Choctaw.
000752292 264_1 $$aSwitzerland :$$bSpringer Science and Business Media,$$c2016.
000752292 300__ $$a1 online resource :$$billustrations
000752292 336__ $$atext$$btxt$$2rdacontent
000752292 337__ $$acomputer$$bc$$2rdamedia
000752292 338__ $$aonline resource$$bcr$$2rdacarrier
000752292 504__ $$aIncludes bibliographical references and index.
000752292 5050_ $$a1. Change Is Inevitable -- 2. The Power of Common Ground -- 3. Relentless Pursuit of "0" Harm -- 4. The Patient Experience -- 5. Physician Champions -- 6. Hospital Champions -- 7. Lean Six Sigma: The Joint Commission -- 8. Process Excellence -- 9. Summary.
000752292 506__ $$aAccess limited to authorized users.
000752292 520__ $$a"This book provides an organizational model of the common ground needed to improve patient care and adapt to today’s healthcare environment. The relationship between a hospital CEO and a general surgeon and how they aligned, motivated and partnered with physicians to change the culture of a hospital and implement patient oriented systems is the essential element of this text. Sustainable transformation processes will also be presented for the various roles and contributions of the healthcare team. Written from a team perspective, Transforming the Patient Experience is a practical guide for healthcare team members and leaders to follow"--Provided by publisher.
000752292 650_0 $$aMedical care$$xEvaluation.
000752292 650_0 $$aMedical care$$xQuality control.
000752292 651_2 $$aUnited States.
000752292 77608 $$iPrint version:$$z9783319169279$$z3319169270$$w(OCoLC)907132981
000752292 852__ $$bebk
000752292 85640 $$3SpringerLink$$uhttps://univsouthin.idm.oclc.org/login?url=http://link.springer.com/10.1007/978-3-319-16928-6$$zOnline Access$$91397441.1
000752292 909CO $$ooai:library.usi.edu:752292$$pGLOBAL_SET
000752292 980__ $$aEBOOK
000752292 980__ $$aBIB
000752292 982__ $$aEbook
000752292 983__ $$aOnline
000752292 994__ $$a92$$bISE