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Table of Contents
Preface and Acknowledgments; List of Sponsors; Contents; Contributors; Price Cap Regulation and Declining Demand; 1 Introduction; 2 The Implications of Declining Demand for USPS; 3 The Declining Demand Problem Under PCR; 4 Price Caps with Changing Demand; 5 Relevance Across Regulated Sectors; 6 Summary and Conclusion; Appendix; References; Scale Economies and Postal Price Caps in Europe: Declining Volumes, Lower Productivity, Higher Postage?; 1 Introduction; 2 Volume and Price Trends; 3 Postal Price Caps in Europe; 4 Conclusions; References; Origins of ``Universal Servicé́
1 Introduction and Motivation2 Developing the Language of Universal Service; 3 International Postal Legislation; 3.1 European Postal Legislation: Postal Services Directives (1997, 2002, and 2008); 3.2 Universal Postal Union; 4 UK Postal Legislation; 4.1 Post Office Acts 1908 and 1953; 4.2 Post Office Act 1969; 4.3 British Telecommunications Act 1981; 4.4 Postal Services Act 2000; 4.5 Postal Services Act 2011; 5 Concluding Thoughts; References; Implications of Recent Developments in e-Commerce for Universal Service Providers and the USO; 1 Introduction; 2 Evolution of e-Commerce.
3 The Delivery Conundrum and the Problems of Returns4 The USP Response and the Implications for the USO; 5 Conclusion; References; Which Universal Service Obligation Attributes Do Americans Value?; 1 Introduction; 2 Review of Previous Studies; 3 Survey; 4 Model; 5 Willingness to Pay Results; 6 Alternative Analysis of Results; 7 Willingness to Pay by Subpopulation; 8 Conclusion; References; Impact of Market Dynamics on the Net Cost of the USO; 1 Introduction; 2 Review of Relevant Literature; 3 Interaction Between e-Substitution and the USO; 4 The Model; 4.1 USP Revenues; 4.2 USP Costs.
4.3 Hypothetical Absence of the USO5 Results; 5.1 The Base Case; 5.2 Impact of e-Substitution; 6 Extensions and Discussion; 6.1 Zonal Service Variations and the XY Delivery Model; 6.2 Premium Network; 7 Key Conclusions for Policy Design; Appendix: Robustness of Our Assumptions; Selected Model Sensitivity Results; Summary on the Importance of Various Parameters for the Sign and Magnitude of the Net Cost; References; Innovation, Disruption, and Partnering: Changing the DNA of Posts from the Inside Out; 1 Introduction; 2 Innovation and Strategic Intent; 3 Disruptive Technology Forces.
4 Changing the DNA of Postal Operators5 Conclusion; References; Postal Strategies in a Digital Age; 1 Introduction; 2 Literature Review; 3 Selected Country Studies; 3.1 Australia Post; 3.2 New Zealand Post; 3.3 Poste Italiane; 3.4 Royal Mail Group; 3.5 Swiss Post; 3.6 US Postal Service; 4 Performance; 5 Generic Strategies; 6 Conclusion; References; Case Studies in End-to-End Delivery Competition; 1 Introduction; 2 Country Mini Case Studies; 2.1 Germany; 2.2 Italy; 2.3 The Netherlands; 2.4 New Zealand; 2.5 Poland; 2.6 Spain; 2.7 Sweden; 2.8 The United Kingdom.
1 Introduction and Motivation2 Developing the Language of Universal Service; 3 International Postal Legislation; 3.1 European Postal Legislation: Postal Services Directives (1997, 2002, and 2008); 3.2 Universal Postal Union; 4 UK Postal Legislation; 4.1 Post Office Acts 1908 and 1953; 4.2 Post Office Act 1969; 4.3 British Telecommunications Act 1981; 4.4 Postal Services Act 2000; 4.5 Postal Services Act 2011; 5 Concluding Thoughts; References; Implications of Recent Developments in e-Commerce for Universal Service Providers and the USO; 1 Introduction; 2 Evolution of e-Commerce.
3 The Delivery Conundrum and the Problems of Returns4 The USP Response and the Implications for the USO; 5 Conclusion; References; Which Universal Service Obligation Attributes Do Americans Value?; 1 Introduction; 2 Review of Previous Studies; 3 Survey; 4 Model; 5 Willingness to Pay Results; 6 Alternative Analysis of Results; 7 Willingness to Pay by Subpopulation; 8 Conclusion; References; Impact of Market Dynamics on the Net Cost of the USO; 1 Introduction; 2 Review of Relevant Literature; 3 Interaction Between e-Substitution and the USO; 4 The Model; 4.1 USP Revenues; 4.2 USP Costs.
4.3 Hypothetical Absence of the USO5 Results; 5.1 The Base Case; 5.2 Impact of e-Substitution; 6 Extensions and Discussion; 6.1 Zonal Service Variations and the XY Delivery Model; 6.2 Premium Network; 7 Key Conclusions for Policy Design; Appendix: Robustness of Our Assumptions; Selected Model Sensitivity Results; Summary on the Importance of Various Parameters for the Sign and Magnitude of the Net Cost; References; Innovation, Disruption, and Partnering: Changing the DNA of Posts from the Inside Out; 1 Introduction; 2 Innovation and Strategic Intent; 3 Disruptive Technology Forces.
4 Changing the DNA of Postal Operators5 Conclusion; References; Postal Strategies in a Digital Age; 1 Introduction; 2 Literature Review; 3 Selected Country Studies; 3.1 Australia Post; 3.2 New Zealand Post; 3.3 Poste Italiane; 3.4 Royal Mail Group; 3.5 Swiss Post; 3.6 US Postal Service; 4 Performance; 5 Generic Strategies; 6 Conclusion; References; Case Studies in End-to-End Delivery Competition; 1 Introduction; 2 Country Mini Case Studies; 2.1 Germany; 2.2 Italy; 2.3 The Netherlands; 2.4 New Zealand; 2.5 Poland; 2.6 Spain; 2.7 Sweden; 2.8 The United Kingdom.