TY - GEN N2 - This book focuses on the role of e-consumers and e-marketing in the era of new tourism. It addresses themes such as the tourism "prosumer" at work, the evolution of tourism services, the collaboration and co-creation, as well as the e-complaint behavior of e-consumers in tourism. It also discusses topics such as mobile marketing, gamification as a marketing communication tool, the impact of social media on tourism consumers, and the use of e-loyalty programs in the accommodation sector. Students taking e-marketing and market research courses in tourism can use this work as a source book for the principles of new marketing management. e-Consumers in the Era of New Tourism serves as a helpful resource for practitioners, as well as researchers and students of e-marketing. AB - This book focuses on the role of e-consumers and e-marketing in the era of new tourism. It addresses themes such as the tourism "prosumer" at work, the evolution of tourism services, the collaboration and co-creation, as well as the e-complaint behavior of e-consumers in tourism. It also discusses topics such as mobile marketing, gamification as a marketing communication tool, the impact of social media on tourism consumers, and the use of e-loyalty programs in the accommodation sector. Students taking e-marketing and market research courses in tourism can use this work as a source book for the principles of new marketing management. e-Consumers in the Era of New Tourism serves as a helpful resource for practitioners, as well as researchers and students of e-marketing. T1 - e-Consumers in the era of new tourism AU - Sezgin, Erkan, CN - G149.7 ID - 753485 KW - Travel KW - Tourism SN - 9789811000874 SN - 9811000875 TI - e-Consumers in the era of new tourism LK - https://univsouthin.idm.oclc.org/login?url=http://link.springer.com/10.1007/978-981-10-0087-4 UR - https://univsouthin.idm.oclc.org/login?url=http://link.springer.com/10.1007/978-981-10-0087-4 ER -