Cover; Contents; List of Figures and Tables; 1 Operational Research for Healthcare Emergency Planning at a Strategic Level ; Part IV: OR for Assessment and Review of Emergency Services; 2 Emergency and On-Demand Healthcare: Modeling a Large Complex System; 3 Assessing the Impact of Systems Modeling in the Redesign of an Emergency Department; 4 Using Simulation to Assess Cardiac First-Responder Schemes Exhibiting Stochastic and Spatial Complexities; Part V: OR for Policy Formulation in Emergency Services; 5 The DH Accident and Emergency Department Model: A National Generic Model Used Locally

6 Looking in the Wrong Place for Healthcare Improvements: A System Dynamics Study of an Accident and Emergency DepartmentPart VI: OR for Broader Engagement in Planning for Emergency Services; 7 System Dynamics Mapping of Acute Patient Flows; 8 Planning for Disaster: Developing a Multi-Agency Counselling Service; 9 Simulations for Epidemiology and Public Health Education; 10 Proposing a Systems Vision of Knowledge Management in Emergency Care; Part VII: Application of OR within the Wider Healthcare Context; 11 An Analysis of the Academic Literature on Simulation and Modeling in Health Care

12 Applications of Simulation within the Healthcare Context13 System Dynamics Applications to European Healthcare Issues; 14 One Hundred Years of Operational Research in Health-UK 1948-2048; Index