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000754884 020__ $$a3319282565$$q(electronic book)
000754884 020__ $$a9783319282565$$q(electronic book)
000754884 020__ $$z3319282549
000754884 035__ $$aSP(OCoLC)ocn947083431
000754884 035__ $$aSP(OCoLC)947083431
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000754884 049__ $$aISEA
000754884 050_4 $$aHG1615
000754884 08204 $$a332.1068$$223
000754884 24500 $$aManaging reputation in the banking industry$$h[electronic resource] :$$btheory and practice /$$cStefano DellAtti, Annarita Trotta, editors.
000754884 260__ $$a[Cham] :$$bSpringer,$$c2016.
000754884 300__ $$a1 online resource
000754884 336__ $$atext$$btxt$$2rdacontent
000754884 337__ $$acomputer$$bc$$2rdamedia
000754884 338__ $$aonline resource$$bcr$$2rdacarrier
000754884 504__ $$aIncludes bibliographical references.
000754884 5050_ $$aFrontmatter. -- Part I: Theoretical Foundations. -- Chapter 1: Reputation, Reputational Risk And Reputational Crisis In The Banking Industry: State Of The Art And Concepts For Improvements. -- Chapter 2: Reputation, Reputational Crisis And Corporate Social Responsibility Of Banks: Measurement And Relationships -- Part II: Learning From Case Studies -- Chapter 3: The Libor Case And Focus On Barclays -- Chapter 4: The Case Study Of Goldman Sachs -- Chapter 5: The Case Study Of Lehman Brothers -- Chapter 6: Unicredit And Reputation: A Journey Integrating Stakeholders' Perceptions Into Business Planning And Strategies -- Chapter 7: Intesa Sanpaolo: A Case Study On Reputation Management And Its Relationship To Corporate Social Reputation -- Part III: From Experience To Knowledge -- Chapter 8: Managing Reputation: Reflections And Operational Suggestions.
000754884 506__ $$aAccess limited to authorized users.
000754884 520__ $$aThe topic of reputational crisis in the banking sector has received increasing attention from academics and practitioners. This book presents expert contributions that cover three main aspects: first, an extensive review of the literature on reputational risk in the banking sector aimed to identify the relationships between causes, effects, stakeholders, and key qualitative-quantitative variables involved during the reputational crisis of a bank; second, devising a conceptual framework for management of reputational crisis in banking, and finally, testing this framework with the results of an empirical analysis carried out by observing key variables of some known cases of reputational crisis relating to international banks and proposing case studies regarding the dynamic process of reputation management. .
000754884 588__ $$aOnline resource; title from PDF title page (viewed May 5, 2016)
000754884 650_0 $$aBanks and banking.
000754884 650_0 $$aBank management.
000754884 650_0 $$aCorporate image.
000754884 7001_ $$aDell'Atti, Stefano,$$eeditor.
000754884 7001_ $$aTrotta, Annarita,$$eeditor.
000754884 852__ $$bebk
000754884 85640 $$3SpringerLink$$uhttps://univsouthin.idm.oclc.org/login?url=http://link.springer.com/10.1007/978-3-319-28256-5$$zOnline Access$$91397441.1
000754884 909CO $$ooai:library.usi.edu:754884$$pGLOBAL_SET
000754884 980__ $$aEBOOK
000754884 980__ $$aBIB
000754884 982__ $$aEbook
000754884 983__ $$aOnline
000754884 994__ $$a92$$bISE