Exploring services science [electronic resource] : 7th International Conference, IESS 2016, Bucharest, Romania, May 25-27, 2016. Proceedings / Theodor Borangiu, Monica Drăgoicea, Henriqueta Nóvoa (eds.).
International Conferences on Exploring Service Science (7th : 2016 : Bucharest, Romania); Borangiu, Theodor, editor.; Drăgoicea, Monica, editor.; Nóvoa, Henriqueta, editor.
2016
QA75.5 .I58 2016eb
Available Online

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Title Exploring services science [electronic resource] : 7th International Conference, IESS 2016, Bucharest, Romania, May 25-27, 2016. Proceedings / Theodor Borangiu, Monica Drăgoicea, Henriqueta Nóvoa (eds.).
Meeting Name International Conferences on Exploring Service Science (7th : 2016 : Bucharest, Romania)
ISBN 9783319326894 (electronic book)
3319326899 (electronic book)
9783319326887
Published Switzerland : Springer, 2016.
Language English
Description 1 online resource (xvi, 762 pages) : illustrations.
Call Number QA75.5 .I58 2016eb
Dewey Decimal Classification 004
Summary This book contains the refereed proceedings of the 7th International Conference on Exploring Service Science (IESS), held in Bucharest, Romania, in May 2016. Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the service industry and its economy. The 45 full papers and 13 short papers accepted for IESS were selected from 119 submissions. The papers consider the topics service exploration theories and processes; modeling service requirements and management of business processes; value co-creation through knowledge management and user-centric services; service design methodologies and patterns; service innovation and strategy; IT-based service engineering; servitization in sustainable manufacturing; product-service systems; business software services and data-driven service design; web service design and service-oriented agents; IoT and mobile apps for public transport service management; e-health services and medical data interoperability; and service and IT-oriented learning and education systems.
Note International conference proceedings.
Includes author index.
Access Note Access limited to authorized users.
Source of Description Online resource; title from PDF title page (SpringerLink, viewed May 24, 2016).
Added Author Borangiu, Theodor, editor.
Drăgoicea, Monica, editor.
Nóvoa, Henriqueta, editor.
Series Lecture notes in business information processing ; 247.
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Record Appears in Online Resources > Ebooks
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Part 1: Service Exploration Theories and Processes
Part 2: Modelling Service Requirements and Management of Business Processes
Part 3: Value Co-Creation Through Knowledge Management and User-Centric Services
Part 4: Service Design Methodologies and Patterns
Part 5: Service Innovation and Strategy
Part 6: IT-based Service Engineering
Part 7: Servitization in Sustainable Manufacturing: Models and Information Technologies
Part 8: Product-Service Systems
Part 9: Business Software Services and Data-Driven Service Design
Part 10: Web Service Design and Service-Oriented Agents
Part 11: IoT and Mobile Apps for Public Transport Service Management
Part 12: E-Health Services and Medical Data Interoperability
Part 13: Service and IT-oriented Learning and Education Systems.

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