TY  - GEN
T1  - Customer value generation in bankingthe Zurich model of customer-centricity /
AU  - Auge-Dickhut, Stefanie,
AU  - Koye, Bernhard,
AU  - Liebetrau, Axel,
CN  - SpringerLink
CN  - HG1615
LA  - eng
ID  - 756716
KW  - Bank management.
KW  - Customer relations
SN  - 9783319199382
SN  - 3319199382
TI  - Customer value generation in bankingthe Zurich model of customer-centricity /
LK  - https://univsouthin.idm.oclc.org/login?url=http://link.springer.com/10.1007/978-3-319-19938-2
UR  - https://univsouthin.idm.oclc.org/login?url=http://link.springer.com/10.1007/978-3-319-19938-2
ER  -