000756716 000__ 02368cam\a2200517Ii\4500 000756716 001__ 756716 000756716 005__ 20230306142029.0 000756716 006__ m\\\\\o\\d\\\\\\\\ 000756716 007__ cr\cn\nnnunnun 000756716 008__ 150721t20152016sz\a\\\\ob\\\\000\0\eng\d 000756716 019__ $$a914328851$$a929507832 000756716 020__ $$a9783319199382$$q(electronic book) 000756716 020__ $$a3319199382$$q(electronic book) 000756716 020__ $$z9783319199375 000756716 020__ $$z3319199374 000756716 035__ $$aSP(OCoLC)ocn914229966 000756716 035__ $$aSP(OCoLC)914229966$$z(OCoLC)914328851$$z(OCoLC)929507832 000756716 040__ $$aN$T$$beng$$erda$$epn$$cN$T$$dGW5XE$$dN$T$$dIDEBK$$dOCLCF$$dCDX$$dEBLCP 000756716 0411_ $$aeng$$hger 000756716 049__ $$aISEA 000756716 050_4 $$aHG1615 000756716 08204 $$a332.1068$$223 000756716 1001_ $$aAuge-Dickhut, Stefanie,$$eauthor. 000756716 24010 $$aClient value generation.$$lEnglish 000756716 24510 $$aCustomer value generation in banking$$h[electronic resource] :$$bthe Zurich model of customer-centricity /$$cStefanie Auge-Dickhut, Bernhard Koye, Axel Liebetrau. 000756716 264_1 $$aCham :$$bSpringer,$$c[2015] 000756716 264_4 $$c©2016 000756716 300__ $$a1 online resource (xxii, 195 pages) :$$billustrations. 000756716 336__ $$atext$$btxt$$2rdacontent 000756716 337__ $$acomputer$$bc$$2rdamedia 000756716 338__ $$aonline resource$$bcr$$2rdacarrier 000756716 4901_ $$aManagement for professionals,$$x2192-8096 000756716 504__ $$aIncludes bibliographical references. 000756716 5050_ $$aNew Rules: The Drivers of Future-Viable Banking -- From Classic Business Models to a Customer-Centred Banking Architecture -- Change: The Path to a Future-Viable Bank Architecture (With a Significant Contribution by Charlotte Götz) -- Guidelines for Future-Viable Business Models. 000756716 506__ $$aAccess limited to authorized users. 000756716 588__ $$aOnline resource; title from PDF title page (SpringerLink, viewed July 22, 2015). 000756716 650_0 $$aBank management. 000756716 650_0 $$aCustomer relations$$xManagement. 000756716 7001_ $$aKoye, Bernhard,$$d1968-$$eauthor. 000756716 7001_ $$aLiebetrau, Axel,$$eauthor. 000756716 77608 $$iPrint version:$$aAuge-Dickhut, Stefanie$$tCustomer Value Generation in Banking : The Zurich Model of Customer-Centricity$$dCham : Springer International Publishing,c2024$$z9783319199375 000756716 830_0 $$aManagement for professionals. 000756716 85280 $$bebk$$hSpringerLink 000756716 85640 $$3SpringerLink$$uhttps://univsouthin.idm.oclc.org/login?url=http://link.springer.com/10.1007/978-3-319-19938-2$$zOnline Access$$91397441.1 000756716 909CO $$ooai:library.usi.edu:756716$$pGLOBAL_SET 000756716 980__ $$aEBOOK 000756716 980__ $$aBIB 000756716 982__ $$aEbook 000756716 983__ $$aOnline 000756716 994__ $$a92$$bISE