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Table of Contents
Introduction
The history of marketplace discrimination and consumer inequality
From stereotyping to differential treatment
Annoyance v. avoidance
The business case for marketplace inclusion
Legal protection
Consumer racial profiling and shoplifting
Criminal suspicion cases
Mundane consumer cases
Special occasions of marketplace discrimination
Rx for success: a multicultural plan that strengthens the marketplace
How to help.
The history of marketplace discrimination and consumer inequality
From stereotyping to differential treatment
Annoyance v. avoidance
The business case for marketplace inclusion
Legal protection
Consumer racial profiling and shoplifting
Criminal suspicion cases
Mundane consumer cases
Special occasions of marketplace discrimination
Rx for success: a multicultural plan that strengthens the marketplace
How to help.