Service systems : concepts, modeling, and programming / Jorge Cardoso, Ricardo Lopes, Geert Poels.
2014
T58.5
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Linked Resource
Online Access
Concurrent users
Unlimited
Authorized users
Authorized users
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Can lend chapters, not whole ebooks
Details
Title
Service systems : concepts, modeling, and programming / Jorge Cardoso, Ricardo Lopes, Geert Poels.
Author
Cardoso, Jorge, author.
ISBN
9783319108131 (electronic book)
3319108131 (electronic book)
9783319108124
3319108131 (electronic book)
9783319108124
Published
Cham : Springer, 2014.
Language
English
Description
1 online resource (xvi, 94 pages) : illustrations.
Item Number
10.1007/978-3-319-10813-1 doi
Call Number
T58.5
Dewey Decimal Classification
004
Summary
This SpringerBrief explores the internal workings of service systems. The authors propose a lightweight semantic model for an effective representation to capture the essence of service systems. Key topics include modeling frameworks, service descriptions and linked data, creating service instances, tool support, and applications in enterprises. Previous books on service system modeling and various streams of scientific developments used an external perspective to describe how systems can be integrated. This brief introduces the concept of white-box service system modeling as an approach to model the internal aspects and elements of service systems. This approach provides descriptions that can be used for service management, optimization, and analytics. Service Systems: Concepts, Modeling, and Programming is designed for researchers, teachers, and advanced-level students who want to learn about the new emerging field of service science and IS/IT practitioners who are looking for better ways to describe, model, and communicate services.
Bibliography, etc. Note
Includes bibliographical references and index.
Access Note
Access limited to authorized users.
Source of Description
Online resource; title from PDF title page (SpringerLink, viewed September 17, 2014).
Added Author
Lopes, Ricardo, author.
Poels, Geert, author.
Poels, Geert, author.
Series
SpringerBriefs in computer science.
Available in Other Form
Print version: 9783319108124
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Online Access
Record Appears in
Online Resources > Ebooks
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All Resources
Table of Contents
White-box Service Systems
Conceptual Frameworks
The LSS-USDL Model
Modeling and Programming
Tools and Applications
Conclusions.
Conceptual Frameworks
The LSS-USDL Model
Modeling and Programming
Tools and Applications
Conclusions.