Service systems : concepts, modeling, and programming / Jorge Cardoso, Ricardo Lopes, Geert Poels.
Cardoso, Jorge, author.; Lopes, Ricardo, author.; Poels, Geert, author.
2014
T58.5
Available Online

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Title Service systems : concepts, modeling, and programming / Jorge Cardoso, Ricardo Lopes, Geert Poels.
Author Cardoso, Jorge, author.
ISBN 9783319108131 (electronic book)
3319108131 (electronic book)
9783319108124
DOI https://doi.org/10.1007/978-3-319-10813-1
Published Cham : Springer, 2014.
Language English
Description 1 online resource (xvi, 94 pages) : illustrations.
Item Number 10.1007/978-3-319-10813-1 doi
Call Number T58.5
Dewey Decimal Classification 004
Summary This SpringerBrief explores the internal workings of service systems. The authors propose a lightweight semantic model for an effective representation to capture the essence of service systems. Key topics include modeling frameworks, service descriptions and linked data, creating service instances, tool support, and applications in enterprises. Previous books on service system modeling and various streams of scientific developments used an external perspective to describe how systems can be integrated. This brief introduces the concept of white-box service system modeling as an approach to model the internal aspects and elements of service systems. This approach provides descriptions that can be used for service management, optimization, and analytics. Service Systems: Concepts, Modeling, and Programming is designed for researchers, teachers, and advanced-level students who want to learn about the new emerging field of service science and IS/IT practitioners who are looking for better ways to describe, model, and communicate services.
Bibliography, etc. Note Includes bibliographical references and index.
Access Note Access limited to authorized users.
Source of Description Online resource; title from PDF title page (SpringerLink, viewed September 17, 2014).
Added Author Lopes, Ricardo, author.
Poels, Geert, author.
Series SpringerBriefs in computer science.
Available in Other Form Print version: 9783319108124
Linked Resources Online Access
Record Appears in Online Resources > Ebooks
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White-box Service Systems
Conceptual Frameworks
The LSS-USDL Model
Modeling and Programming
Tools and Applications
Conclusions.

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