Preface: Functional analysis for the lone arranger
The custodial era
The post-custodial era
Functional analysis at work
Functional analysis on the far side of the world
Setting the stage
Appraisal information and analysis
Electronic records
The professional critique of functional analysis
Appendix A: Archives and records management policy statement
Appendix B: Student assistant position descriptions
Appendix C: Student assistant evaluation form
Appendix D: Project memo of introduction
Appendix E: Selected bibliography and discussion questions
Appendix F: Information collection training presentation
Appendix G: Information collection databases
Appendix H: Sample appraisal report
Appendix I: Electronic records management policy statement
Appendix J: Sample electronic records microappraisal datasheet
Appendix K: Email management training presentation
Appendix L: Organizing electronic records training presentation.