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Table of Contents
About the Author; About the Technical Reviewer; Acknowledgments; Preface; Chapter 1: Introductions; LivingTV; Tim and Randal Reconnect; Chapter 2: High-Level Critical Chain Overview; Critical Chain Issues, Benefits, and Sample Results; Avraham Goldratt Institute (AGI); Goldratt Marketing Group; Realization; ProChain; Key Parts of Critical Chain; Project Buffers to Better Manage Variability; Reducing Bad Multi-Tasking to Find Hidden and Misused Resource Capacity; Setting Goals and Building Schedules (Back to Front)
Organizational Analysis to Better Understand the Environment (Creating the CRT and FRT)Mixing Multiple Project Management Methodologies; Wrapping Up; Current Reality Tree (CRT); Future Reality Tree (FRT); Chapter 3: Factors for Successful Implementations; Key Characteristics of Successful Implementers and Implementations [frt 2]; Critical Chain Implementation Expert; Critical Chain Software Tool; TOC Thinking Process Background; Compelling Reason to Change; Setting Up the Correct Metrics; Environmental Factors; Wrapping Up; Future Reality Tree (FRT)
Chapter 4: How Does the Critical Chain Solution Work?Key Critical Chain Benefits; Project and Feeding Buffers; Padding Dates:; Project Buffers:; Feeding Buffers:; Safety Time; Overall Benefit, Managing Project Variability; Reducing Bad Multi-Tasking ; Highway Analogy; Bad Multi-Tasking Example; Defining the Project Goal and Building Schedules Back-to-Front; Organizational Analysis ; Chapter 5: Championing Ideas; LivingTV Interactive Company Background; LivingTV Interactive's Dilemma; LivingTV Interactive's Conflict Cloud; Looking for Possible Resolutions; Spark of an Idea
Initial Manager MeetingLobbying in Preparation for the Exec Review; Meeting with Peter; Prep for the Exec Review; The Exec Review; Back to Tim and Randal; Future Reality Tree (FRT); Current Reality Tree (CRT); Core Conflict; Bottom of the CRT; Chapter 6: High-Level Implementation Steps; Phoenix Network Build; Phoenix Execution; Phoenix Post-Mortem Plan; Micky's Urgent Requests; CRT; FRT; Chapter 7: Using Ambitious Targets to Handle Past Issues; Define a Clear, Concise, and Measurable Goal; List the Clear Issues and Their Impact; Define Intermediate Objectives (IOs)
Sequence the Intermediate Objectives (IOs)Results; FRT; Chapter 8: Individual Buy-In; Meeting with the Sales and Marketing Director; Meeting with Human Resources (HR); Randal and Tim Prep for the Meeting with Grant; Meeting with Grant; Quantifying the Issues; Explaining the Core Conflict and Key Injection; Walking Through the Vision/FRT; Walking Through the Vision: Throughput; Walking Through the Vision: Project Buffers and Behaviors; Walking Through the Vision: Organizational Analysis; Walking Through the Vision: Summary; Close the Deal; Final Current Reality Tree; Future Reality Tree
Organizational Analysis to Better Understand the Environment (Creating the CRT and FRT)Mixing Multiple Project Management Methodologies; Wrapping Up; Current Reality Tree (CRT); Future Reality Tree (FRT); Chapter 3: Factors for Successful Implementations; Key Characteristics of Successful Implementers and Implementations [frt 2]; Critical Chain Implementation Expert; Critical Chain Software Tool; TOC Thinking Process Background; Compelling Reason to Change; Setting Up the Correct Metrics; Environmental Factors; Wrapping Up; Future Reality Tree (FRT)
Chapter 4: How Does the Critical Chain Solution Work?Key Critical Chain Benefits; Project and Feeding Buffers; Padding Dates:; Project Buffers:; Feeding Buffers:; Safety Time; Overall Benefit, Managing Project Variability; Reducing Bad Multi-Tasking ; Highway Analogy; Bad Multi-Tasking Example; Defining the Project Goal and Building Schedules Back-to-Front; Organizational Analysis ; Chapter 5: Championing Ideas; LivingTV Interactive Company Background; LivingTV Interactive's Dilemma; LivingTV Interactive's Conflict Cloud; Looking for Possible Resolutions; Spark of an Idea
Initial Manager MeetingLobbying in Preparation for the Exec Review; Meeting with Peter; Prep for the Exec Review; The Exec Review; Back to Tim and Randal; Future Reality Tree (FRT); Current Reality Tree (CRT); Core Conflict; Bottom of the CRT; Chapter 6: High-Level Implementation Steps; Phoenix Network Build; Phoenix Execution; Phoenix Post-Mortem Plan; Micky's Urgent Requests; CRT; FRT; Chapter 7: Using Ambitious Targets to Handle Past Issues; Define a Clear, Concise, and Measurable Goal; List the Clear Issues and Their Impact; Define Intermediate Objectives (IOs)
Sequence the Intermediate Objectives (IOs)Results; FRT; Chapter 8: Individual Buy-In; Meeting with the Sales and Marketing Director; Meeting with Human Resources (HR); Randal and Tim Prep for the Meeting with Grant; Meeting with Grant; Quantifying the Issues; Explaining the Core Conflict and Key Injection; Walking Through the Vision/FRT; Walking Through the Vision: Throughput; Walking Through the Vision: Project Buffers and Behaviors; Walking Through the Vision: Organizational Analysis; Walking Through the Vision: Summary; Close the Deal; Final Current Reality Tree; Future Reality Tree