Reframing resolution : innovation and change in the management of workplace conflict / edited by Richard Saundry, Paul Latreille and Ian Ashman.
2016
HD42
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Online Access
Concurrent users
Unlimited
Authorized users
Authorized users
Document Delivery Supplied
Can lend chapters, not whole ebooks
Details
Title
Reframing resolution : innovation and change in the management of workplace conflict / edited by Richard Saundry, Paul Latreille and Ian Ashman.
ISBN
9781137515605 (electronic book)
1137515600 (electronic book)
9781137515599
1137515600 (electronic book)
9781137515599
Published
London : Palgrave Macmillan, [2016]
Language
English
Description
1 online resource
Call Number
HD42
Dewey Decimal Classification
658.4053
Summary
Reframing Resolution provides an original, accessible and critical point of reference for students, practitioners and scholars interested in the management of workplace conflict. Drawing on contemporary empirical evidence from the UK, USA, Ireland and Australia, the book explores the front-line challenges facing organizations and individuals in addressing and responding to conflict. In particular, it examines the extent to which conflict management is treated as a strategic issue and discusses the development of mediation and its impact on employment relations culture, the experiences of participants in mediation and the relationship between ADR and workplace justice. Crucially, the book also assesses key innovations in the management of workplace conflict, and discusses the future potential of more integrated and systemic approaches. .
Bibliography, etc. Note
Includes bibliographical references and index.
Access Note
Access limited to authorized users.
Source of Description
Online resource; title from PDF title page (viewed June 23, 2016).
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Online Access
Record Appears in
Online Resources > Ebooks
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