TY  - GEN
T1  - Enhancing customer experience in the service industry :a global perspective /
AU  - Altinay, Levent,
AU  - Poudel, Surya,
CN  - HF5415.5
ID  - 769951
KW  - Customer services
KW  - Service industries
KW  - Service industries
SN  - 9781443886192
TI  - Enhancing customer experience in the service industry :a global perspective /
LK  - https://univsouthin.idm.oclc.org/login?url=http://site.ebrary.com/lib/usiricelib/Doc?id=11216006
UR  - https://univsouthin.idm.oclc.org/login?url=http://site.ebrary.com/lib/usiricelib/Doc?id=11216006
ER  -