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000769951 020__ $$z9781443884969
000769951 020__ $$a9781443886192$$q(electronic book)
000769951 035__ $$a(MiAaPQ)ebr11216006
000769951 040__ $$aMiAaPQ$$beng$$erda$$epn$$cMiAaPQ$$dMiAaPQ
000769951 050_4 $$aHF5415.5$$b.E543 2015eb
000769951 08204 $$a658.812$$223
000769951 24500 $$aEnhancing customer experience in the service industry :$$ba global perspective /$$cedited by Levent Altinay and Surya Poudel.
000769951 264_1 $$aNewcastle upon Tyne, England :$$bCambridge Scholars Publishing,$$c2015.
000769951 264_4 $$c©2015
000769951 300__ $$a1 online resource (283 pages)
000769951 336__ $$atext$$2rdacontent
000769951 337__ $$acomputer$$2rdamedia
000769951 338__ $$aonline resource$$2rdacarrier
000769951 504__ $$aIncludes bibliographical references.
000769951 506__ $$aAccess limited to authorized users.
000769951 588__ $$aDescription based on online resource; title from PDF title page (ebrary, viewed June 17, 2016).
000769951 650_0 $$aCustomer services$$xManagement.
000769951 650_0 $$aService industries$$xCustomer services.
000769951 650_0 $$aService industries$$vCase studies.
000769951 7001_ $$aAltinay, Levent,$$eeditor.
000769951 7001_ $$aPoudel, Surya,$$eeditor.
000769951 77608 $$iPrint version:$$tEnhancing customer experience in the service industry : a global perspective.$$dNewcastle upon Tyne, England : Cambridge Scholars Publishing, c2015 $$z9781443884969
000769951 852__ $$bebk
000769951 85640 $$3ProQuest Ebook Central Academic Complete$$uhttps://univsouthin.idm.oclc.org/login?url=http://site.ebrary.com/lib/usiricelib/Doc?id=11216006$$zOnline Access
000769951 909CO $$ooai:library.usi.edu:769951$$pGLOBAL_SET
000769951 980__ $$aEBOOK
000769951 980__ $$aBIB
000769951 982__ $$aEbook
000769951 983__ $$aOnline