@article{771451,
      recid = {771451},
      author = {Brocke, Jan vom, and Rosemann, Michael,},
      title = {Handbook on business process management., 1,:  Introduction, methods and information systems /},
      pages = {1 online resource.},
      note = {Previous edition: 2009.},
      abstract = {Business Process Management (BPM) has become one of the  most widely used approaches for the design of modern  organizational and information systems. The conscious  treatment of business processes as significant corporate  assets has facilitated substantial improvements in  organizational performance but is also used to ensure the  conformance of corporate activities. This Handbook presents  in two volumes the contemporary body of knowledge as  articulated by the world'' s leading BPM thought leaders.  This first volume focuses on arriving at a sound definition  of BPM approaches and examines BPM metho.},
      url = {http://library.usi.edu/record/771451},
}