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000771451 019__ $$a892800124
000771451 020__ $$a9783642451003$$q(electronic book)
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000771451 24500 $$aHandbook on business process management.$$n1,$$pIntroduction, methods and information systems /$$cedited by Jan vom Brocke, Michael Rosemann.
000771451 24630 $$aIntroduction, methods and information systems
000771451 250__ $$aSecond edition.
000771451 264_1 $$aBerlin :$$bSpringer,$$c2014.
000771451 300__ $$a1 online resource.
000771451 336__ $$atext$$btxt$$2rdacontent
000771451 337__ $$acomputer$$bc$$2rdamedia
000771451 338__ $$aonline resource$$bcr$$2rdacarrier
000771451 4901_ $$aInternational handbooks on information systems
000771451 500__ $$aPrevious edition: 2009.
000771451 504__ $$aReferencesA Framework for Defining and Designing the Structure of Work; 1 Introduction; 2 The Value Creation Hierarchy; 2.1 Enterprise Level; 2.2 Value Creation Level; 2.3 Processing Sub-Systems Level; 2.4 Process Level; 2.5 Subprocess/Task/Subtask Level; 3 Business Architecture; 3.1 Super-System Map; 3.2 Cross-Functional Value Creation System Map; 3.3 Business Process Architecture Framework; 3.4 BPA Detail Chart; 3.5 Cross-Functional Business Process Map; 3.6 Subprocess Maps; 4 Value Creation Management System; 5 Management System Architecture; 5.1 Measures Chain; 5.2 Performance Trackers.
000771451 5050_ $$aForeword to the 2nd Edition; Foreword to the 1st Edition; How to Read this Handbook; Contents; Part I: Introduction; What is Business Process Management?; 1 The Origins of BPM; 2 The Process Management Cycle; 3 The Payoffs of Process Management; 4 The Enablers of Process; 5 BPM Capability for Process; 6 The Principles of Process Management; 7 The EPM as a Management Tool and BPMS; 8 The Frontiers of BPM; References; Process Management for Knowledge Work; 1 Introduction; 2 Improving Knowledge Work Through Process Management; 3 Processes and Knowledge Work Segments.
000771451 5058_ $$a4 Knowledge Creation, Distribution, and Application4.1 Creation; 4.2 Distribution; 4.3 Application; 5 Process Versus Practice in Knowledge Work; 6 Types of Process Interventions; 6.1 Process Improvement Approaches for Knowledge Work; 6.2 Agile Methods; 6.3 Measurement; 6.4 Positive Deviance; 6.5 Knowledge Management-Based Interventions; 6.6 Outsourcing Knowledge Work; 7 Summary; References; The Scope and Evolution of Business Process Management; 1 Introduction; 2 The Three Business Process Traditions; 3 The Work Simplification\Industrial Engineering\Quality Control Tradition.
000771451 5058_ $$a3.1 TQM, Lean and Six Sigma3.2 Capability Maturity Model; 4 The Management Tradition; 4.1 Geary Rummler; 4.2 Michael Porter; 4.3 Balanced Scorecard; 4.4 Business Process Reengineering; 5 The Information Technology Tradition; 5.1 Business Process Reengineering; 5.2 Enterprise Resource Planning Applications; 5.3 CASE and Process Modeling Tools; 5.4 Expert Systems and Business Rules; 5.5 Process and the Interface Between Business and IT; 6 Business Process Change Today and Tomorrow; 7 Enterprise Level Initiatives; 7.1 Business Architecture; 7.2 Value Chains and Value Networks.
000771451 5058_ $$a7.3 Business Process Frameworks7.3.1 The Supply Chain Council ́s SCOR Framework; 7.3.2 Other Business Frameworks; 7.4 Roger Burlton, Process Scope, and Value Chain Diagrams; 7.5 Process Maturity Models; 7.6 Integrated Process Measurement Systems; 7.7 Managing Culture Change and Organizational Transformations; 8 Process Level Initiatives; 8.1 The Emphasis on Innovation; 8.2 Analyzing and Modeling Complex Processes; 9 Implementation Level Initiatives; 9.1 Business Process Management Systems (BPMS); 9.2 Standards and Certification; 9.3 Other Implementation Concerns; 10 Towards a Comprehensive BPM.
000771451 506__ $$aAccess limited to authorized users.
000771451 520__ $$aBusiness Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world'' s leading BPM thought leaders. This first volume focuses on arriving at a sound definition of BPM approaches and examines BPM metho.
000771451 588__ $$aDescription based on print version record.
000771451 650_0 $$aProduction management$$xData processing$$vHandbooks, manuals, etc.
000771451 650_0 $$aManagement information systems$$vHandbooks, manuals, etc.
000771451 7001_ $$aBrocke, Jan vom,$$eeditor.
000771451 7001_ $$aRosemann, Michael,$$d1967-$$eeditor.
000771451 77608 $$iPrint version:$$tHandbook on business process management. 1, Introduction, methods and information systems.$$bSecond edition$$z9783642450990$$w(OCoLC)883426726
000771451 830_0 $$aInternational handbooks on information systems.
000771451 85280 $$bebk$$hSpringerLink
000771451 85640 $$3SpringerLink$$uhttps://univsouthin.idm.oclc.org/login?url=http://link.springer.com/10.1007/978-3-642-45100-3$$zOnline Access$$91397441.1
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000771451 980__ $$aBIB
000771451 982__ $$aEbook
000771451 983__ $$aOnline
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