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000771460 019__ $$a894170137
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000771460 0247_ $$a10.1007/978-3-319-08081-9$$2doi
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000771460 050_4 $$aJF1525.A8
000771460 08204 $$a351.0285/4678$$223
000771460 24500 $$aCase studies in e-Government 2.0 :$$bchanging citizen relationships /$$cImed Boughzala, Marijn Janssen, Saïd Assar, editors.
000771460 264_1 $$aCham :$$bSpringer,$$c[2014]
000771460 264_4 $$c©2015
000771460 300__ $$a1 online resource (xiv, 215 pages) :$$billustrations.
000771460 336__ $$atext$$btxt$$2rdacontent
000771460 337__ $$acomputer$$bc$$2rdamedia
000771460 338__ $$aonline resource$$bcr$$2rdacarrier
000771460 504__ $$aIncludes bibliographical references.
000771460 5050_ $$aForeword; Contents; Contributors; Chapter-1; E-Government 2.0: Back to Reality, a 2.0 Application to Vet; 1.1 From E-Government to E-Government 2.0; 1.2 Web 2.0 as a New Opportunity for E-Government; 1.3 E-Government 2.0 Characteristics; 1.4 E-Government 2.0 Issues; 1.5 E-Government 2.0 Global Research Questions; 1.6 Presentation of the Book; 1.7 Conclusion and Future Outlook; References; Chapter-2; Social Media-based Government Explained: Utilization Model, Implementation Scenarios, and Relationships; 2.1 Introduction; 2.2 The Confusion: Web 1.0, Web 2.0, Social Media, and SNS.
000771460 5058_ $$a2.3 E-Government, Government 2.0, and Open Government2.4 E-Government vs. SMBG; 2.5 Methodology; Web Survey; Web 2.0 Initiatives; 2.6 Results; SMBG Model Stages; SMBG Stage 1: Information Socialization; SMBG Stage 2: Mass Collaboration; SMBG Stage 3: Social Transaction; SMBG Implementation Scenarios; Scenario 1: Standalone SMBG; Scenario 2: Nested SMBG; Scenario3: Hybrid government; Relationships in SMBG; C2G informational relationship; C2G service relationship; 2.7 Concluding Remarks; References; Chapter-3; Moving Toward Web 2.0-Enhanced E-Government in Small-Town Pennsylvania.
000771460 5058_ $$a3.1 Background3.2 The Case Study Objectives; 3.3 Research Design; 3.4 Methods; 3.5 Case Description; Introducing the Borough of State College; The Goals of the State College Borough Portal Redesign; Usage of Social Media in State College; Social Media Challenges; Social Media Toolbox: Twitter, Facebook, YouTube, and LinkedIn; Social Media Policy; What's Next?; 3.6 Conclusion; References; Chapter-4; Government 2.0: A Change Towards Citizen Participation in Arab Countries; 4.1 Introduction; 4.2 What is Web 2.0?; 4.3 Stages of Implementation: Government 2.0 vs. Government 1.0.
000771460 5058_ $$a4.4 Overview of Arab CountriesSocial Demographics; Education; Politics; Technology; 4.5 Analysis of Using Web 2.0 Technology in Arab Countries; Methodology; Findings; 4.6 Conclusion and Recommendations; Limitations and Suggestions for Future Research; Recommendations for Arab Governments; References; Chapter-5; Citizen-Driven Design: Leveraging Participatory Design of E-Government 2.0 Through Local and Global Collaborations; 5.1 Introduction; 5.2 The Background and Setting; 5.3 Theoretical Framework which Pinpoints Incremental Innovation.
000771460 5058_ $$aLocalizing Innovation by Supporting Incremental Change ProcessesCitizen-Driven Design Involves Tensions, Frictions and Flows; Multi-stakeholder Cooperation-Crossing Borders; 5.4 Methodological Approach; 5.5 Phase One: Trans-local Prototyping; Friction A: Establishment of a Framework of Fundingand Infrastructure by Prototyping; Friction B: How Deep Is the Participation in Trans-local Prototyping?; 5.6 Phase Two-Formalising a Proof-of-Concept; Friction C: The Painful Art of Staying Within the Form; Friction D: Life-Cycle Approaches Versus Development-in-a-Box.
000771460 506__ $$aAccess limited to authorized users.
000771460 520__ $$aThe goal of this book is to provide a comprehensive, multi-dimensional approach to research and practice in e-government 2.0 implementation. Contributions from an international panel of experts apply a variety of methodological approaches and illustrative case studies to present state-of-the-art analysis and perspectives. Around the world, governments are employing technological advancements to revolutionize their ways of working, resulting in changing relationships among public organizations and their constituents. Important enablers are new uses of information and knowledge-sharing technologi.
000771460 588__ $$aOnline resource; title from PDF title page (SpringerLink, viewed September 8, 2014).
000771460 650_0 $$aInternet in public administration$$vCase studies.
000771460 7001_ $$aBoughzala, Imed,$$eeditor.
000771460 7001_ $$aJanssen, Marijn,$$eeditor.
000771460 7001_ $$aAssar, Saïd,$$eeditor.
000771460 77608 $$iPrint version:$$aBoughzala, Imed.$$tCase Studies in e-Government 2.0 : Changing Citizen Relationships.$$dDordrecht : Springer, ©2014$$z9783319080802
000771460 85280 $$bebk$$hSpringerLink
000771460 85640 $$3SpringerLink$$uhttps://univsouthin.idm.oclc.org/login?url=http://link.springer.com/10.1007/978-3-319-08081-9$$zOnline Access$$91397441.1
000771460 909CO $$ooai:library.usi.edu:771460$$pGLOBAL_SET
000771460 980__ $$aEBOOK
000771460 980__ $$aBIB
000771460 982__ $$aEbook
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