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1 Introduction; Abstract; 1 Empowering Organization: A Continuous Challenge; 2 Organization and Technology; 2.1 The ICT Artefact; 2.2 The ICT Platform; 3 Contents of the Book; References; 2 Smart Mobility in Smart City; Abstract; 1 Introduction; 2 Smart City and Smart Mobility: Some Reference Models; 3 The IT Governance and Service Model: Basic Principles; 3.1 Public Mobility: Vehicles and Innovative Transport Solutions; 3.2 Private and Commercial Mobility: Vehicles and Innovative Transport Solutions; 3.3 Infrastructure and Policies Supporting Mobility

3.4 Intelligent Transport Systems4 Smart Mobility Actions and Smart Goals; 5 Conclusions: Results, Limits and Further Work; References; 3 Designing e-Sustainable Parliaments; Abstract; 1 Parliaments as Organizations Seeking Legitimacy; 2 Parliaments as Complex Organizations: The Role of Parliamentary Staff; 3 Defining the e-Sustainable Parliament; 3.1 Revitalizing Parliaments Through New Technologies; 3.2 Towards an Information or Knowledge Approach for e-Parliament Design; 3.3 Building the e-Participation Within Parliaments; 4 Parliamentary e-Participation Initiatives: Lights and Shadows

5 Discussion and ConclusionsReferences; 4 Investigating the Sailing Ship Effect as Newcomers' Strategic Reaction to Technological Change; Abstract; 1 Introduction; 2 Literature Review; 3 Methodology; 4 The Case of the Impossible Project; 4.1 The Impossible Project and the Future of Analog Instant Photography; 5 Conclusions; References; 5 Bridging the Gap Between Theory and Practice: Socio-Technical Toolbox; Abstract; 1 Introduction; 2 Considering Human Activity in IS Design and Analysis; 3 Socio-Technical Methods Use and Implementation; 4 Students' Projects Realization; 5 Conclusion

4 A New Model of DMS for Developing a Resilient Community4.1 A DMS Based on Crowd Sourcing; 4.2 A Hierarchic and Meritocratic System for Volunteers and Active Citizens; 4.3 A Platform that Improves the Organization and the Coordination; 5 Conclusion and Further Research; References; 8 Using Collaboration Platforms for Management Control Processes: New Opportunities for Integration; Abstract; 1 Introduction; 2 Literature Review; 3 Methodology; 4 Case Study Description; 5 Conclusion; References; 9 Innovating e-Recruitment Services: An Italian Case Study; Abstract; 1 Introduction

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