The conversational firm : rethinking bureaucracy in the age of social media / Catherine Turco.
Turco, Catherine, author.
2016
HD58.8 .T867 2016eb
Available Online

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Title The conversational firm : rethinking bureaucracy in the age of social media / Catherine Turco.
Author Turco, Catherine, author.
ISBN 9780231541954 (electronic book)
9780231178983
Published New York, New York : Columbia University Press, 2016.
Copyright ©2016
Language English
Description 1 online resource (xiii, 213 pages).
Call Number HD58.8 .T867 2016eb
Dewey Decimal Classification 302.3/5
Bibliography, etc. Note Includes bibliographical references and index.
Access Note Access limited to authorized users.
Source of Description Description based on print version record.
Series Middle range.
Available in Other Form Conversational firm : rethinking bureaucracy in the age of social media.
Linked Resources Online Access
Record Appears in Online Resources > Ebooks
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Preface
Introduction
The social revolution
Open communication
Open control
Openness controls
Open culture
A conversation about bureaucracy
Conversational spaces
The conversational firm : implications for theory
The future of the conversational firm
Methodological appendix
Acknowledgments
References
Index.

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