@article{772861,
      recid = {772861},
      author = {Cook, Colleen.},
      title = {The maturation of assessment in academic libraries: the  role of LibQUAL+ TM /},
      publisher = {Emerald Group Publishing,},
      address = {Bradford, England :},
      pages = {79 p.},
      year = {2002},
      url = {http://library.usi.edu/record/772861},
}