@article{774508,
      author = {Courtney, Karen L., and Kuo, Alexander, and Shabestari,  Omid,},
      url = {http://library.usi.edu/record/774508},
      title = {Driving quality in informatics : fulfilling the promise /},
      recid = {774508},
      pages = {1 online resource (392 pages) :},
}